Director, GTM Enablement Operations at Datadog

<p>The GTM Enablement & Business Value Operations team is the center of excellence responsible for how go-to-market execution is designed, enabled, measured, and continuously improved across Sales Enablement, Technical Solutions Enablement, and Business Value.</p> <p>As Director, GTM Enablement Operations, you will lead the center of excellence and build the operational foundation that enables this organization to scale. You will lead the Operations and Systems & Analytics teams, establishing the operating model, technology capabilities, analytics, governance, and business processes that support every enablement program across the organization.</p> <p>You will also serve as the Operations Leader for GTM Enablement's largest cross-functional initiatives—including Sales Kickoff (SKO), Technical Sales Kickoff (TSKO), and other enterprise programs—ensuring they are planned, governed, and executed with operational excellence.</p> <p>Success in this role is measured by the organization's ability to scale. The outcome is an operating model that enables GTM Enablement & Business Value to continuously improve execution, adopt new technologies, leverage AI effectively, and demonstrate business impact.</p> <p class="p1"><em>At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.</em></p> <p><strong>What You'll Do:</strong></p> <p><strong>Build the GTM Enablement & Business Value Operating Model</strong></p> <p>Design and evolve the operational foundation for GTM Enablement & Business Value. Establish the governance, planning processes, operational cadence, portfolio management, and delivery standards that enable the organization to execute consistently at scale.</p> <p><strong>Build Technology Capabilities That Scale</strong></p> <p>Lead the Systems & Analytics organization responsible for enablement technology, learning systems, content management, reporting, analytics, automation, and AI-enabled workflows. Partner with Enablement & Business Value leadership to evaluate, implement, and optimize technologies that improve productivity, learning, and business performance.</p> <p><strong>Build Operational Insight</strong></p> <p>Develop the operational measurement framework that enables leaders to understand organizational health, capacity, program effectiveness, productivity, and business impact. Deliver dashboards and reporting that improve planning, prioritization, and investment decisions.</p> <p><strong>Lead Enterprise Program Operations</strong></p> <p>Serve as the Operations Leader for GTM Enablement's largest cross-functional initiatives, including SKO, TSKO, enterprise launches, and other strategic programs. Build the operational frameworks that enable complex initiatives to be planned, governed, and delivered successfully across multiple organizations.</p> <p><strong>Advance AI & Technology Innovation</strong></p> <p>Partner with GTM Enablement leadership to identify where AI and emerging technologies can create meaningful organizational leverage. Evaluate new platforms, operationalize AI-enabled workflows, establish governance and best practices, and help the organization adopt new capabilities responsibly and effectively.</p> <p><strong>Build a High-Performing Organization</strong></p> <p>Lead and develop the Operations and Systems & Analytics teams while fostering a culture of operational excellence, innovation, accountability, and continuous improvement. Build strong partnerships across the business and create capabilities that increase the effectiveness of every enablement team.</p> <p><strong>Who You Are:</strong></p> <ul> <li>10+ years leading Operations, Enablement Operations, Revenue Operations, Business Operations, Program Management, or similar functions in a high-growth SaaS organization.</li> <li>Proven experience building operating models, governance frameworks, and scalable business processes that improve organizational effectiveness.</li> <li>Experience leading multiple operational disciplines, including operations, systems, analytics, business intelligence, or program management.</li> <li>Experience selecting, implementing, and optimizing enterprise technologies that support learning, enablement, collaboration, and operational excellence.</li> <li>Strong understanding of enablement technologies, including Learning Managem

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