Ocean Planning Manager at Flexport

<div class="content-intro"><h2><strong>About Flexport: </strong></h2> <p>At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. </p> <p>The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.</p></div><h2><strong>The Opportunity</strong></h2> <p class="font-claude-response-body break-words whitespace-normal">The Ocean Planning Manager plays a critical role in Flexport's mission to make global trade easy for everyone. Flexport today connects almost 10,000 clients and suppliers across 109 countries. In this role, your direct customers are the partners within your region — account management, customs teams, subcontractors, carriers, terminals, and trucking providers — and your work directly supports Flexport's end customers in achieving their logistics goals.</p> <p class="font-claude-response-body break-words whitespace-normal">This role is designed to hire, coach, and develop a team of planning and booking experts while navigating the complex world of freight forwarding. You'll work cross-functionally to establish a world-class planning and booking function, balancing tactical execution with adaptive, strategic leadership as Flexport builds its next operational model.</p> <h2> </h2> <h2><strong>What You'll Do</strong></h2> <p class="font-claude-response-body break-words whitespace-normal"><em>Team Leadership</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Hire, coach, and develop a 5–10 person team responsible for end-to-end planning and booking of ocean freight shipments (imports and exports, including intermodal movements)</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage team performance and evaluation, guiding the team to meet OKRs and SLAs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Provide direction on training and onboarding for new team members</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Empower the team to prioritise key initiatives and maintain strong on-the-job motivation</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Planning & Booking Operations</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Oversee execution of end-to-end planning and booking across Ocean FCL and LCL imports and exports</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage and optimise overall allocation and SO (Shipping Order) utilisation</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design and maintain scalable operational infrastructure and procedures to ensure the team delivers the highest levels of efficiency and productivity for customers</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Manage the Fulfilment Management Tool (FMT) and support feature development and enhancement</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><em>Partner & Stakeholder Management</em></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-wo

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