Product Designer, Growth Pricing & Revenue Systems at Gusto

About Design at Gusto

Design at Gusto is made up of over 80 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We're a cross-functional group that is always looking for opportunities to build understanding and empathy for the people who use Gusto. We don't care much about swim lanes and though we care deeply about quality and craft, we are never precious about it. We work closely with cross-functional partners in Product, Engineering, Data, and Marketing to design, build, and ship experiences that make a real difference.

We are building an AI-native design organization — and we mean that seriously. We're looking for designers who are already working this way: using AI to prototype ideas quickly, shorten customer feedback loops, and ship quality UX directly to customers.

About the Role

Gusto's Growth team owns the full customer funnel — from a small business's first visit to gusto.com through onboarding and into ongoing expansion. Two of the most complex, cross-cutting systems inside that funnel are how we price and package our products, and how we orchestrate the messages customers get across email, sales, and in-product surfaces. Neither has ever had dedicated, systems-level design support until now.

This role is leveled at the equivalent to a Staff-level. As Product Designer in this scope, you'll own the design system for how promotions, tiers, and SKUs are presented consistently across the funnel, including a unified checkout experience, and drive the next wave of iteration following our fall pricing & packaging refresh. Alongside that, you'll partner closely with our Revenue Systems team to define the target-state UX vision for customer-centric orchestration: establishing how a customer experiences one coordinated set of communications across email, sales, and in-product/AI surfaces, rather than a patchwork of independent touchpoints, and drawing the line between what belongs at the platform level versus the channel level. You'll round this out with lighter-touch, ongoing design support for Invoicing & Billing as needs arise, including near-term work like multi-entity billing.

This is a systems-thinking role, with direct impact on revenue generation. You'll need to be as comfortable zooming out to define a multi-team experience architecture as you are zooming in to get the details of a specific surface right, and you'll need a strong customer experience and business sensibility to match.

About the team

Gusto's Growth team is dedicated to helping customers discover, adopt, and expand into the Gusto ecosystem in meaningful ways. You'll be joining a collaborative, cross-functional team of designers, engineers, PMs, data scientists, and key business partners who care deeply about customer experience — and who operate at the intersection of product-led growth, marketing, and sales. In this role, you'll work closely with partners across Growth & Commerce, Revenue Systems, Sales, Marketing, and BizTech, while serving as the lead designer across several interrelated surfaces and systems.

Here's what you'll do day-to-day:

• Design dynamic pricing and packaging displays that span the funnel—from acquisition through activation and billing to ensu

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