Working Student System Administration (all genders) at Helpling

Show us how you rock IT!

You juggle bits and bytes while others are still looking for their coffee cups? Then join our dynamic and modern company, where innovation and agility are lived. With us, you will have the opportunity to develop your skills further and be part of an international team.

For this, we are looking for you as our Working Student System Administration (all genders).

Your mission in detail:

• As our Working Student System Administration, you are the contact person for all hardware and software problems and support the Helpling team with questions regarding the IT infrastructure in our Berlin office.

• You support the provisioning and maintenance of our Windows- and OSX-based environment and help provide your colleagues with high-speed, bugless equipment.

• You help manage our local networks and support troubleshooting, analysis, and documentation.

• You bring your own ideas to improve existing workflows through customized automation.

• You help ward off cyber attacks, create backups, and contribute to our overall IT security.

A vocational training or degree is not the most important thing to us. We value your experience and are therefore looking for practically-versed, plug-and-play heroes with versatile IT knowledge who are currently enrolled at a university.

• You are familiar with help desk user support, Google Workspace, setting up VLAN and VPN, as well as Windows and OSX systems, and ideally, you even bring first knowledge of a programming language.

• You are reliable, motivated, and effortlessly juggle multiple inquiries at the same time.

• You live in Berlin/Brandenburg and value our beautiful office in Berlin Mitte as your second 127.0.0.1

• You are enrolled as a student throughout your time with us and can work up to 20 hours per week.

• German language skills are a plus, very good English is a must.

Flexibility: Flexible working & an office in Berlin Mitte for networking and socializing

Personal development: you work in a small team that gives you the opportunity to bring in your individual strengths and ideas and actively shape the future of Helpling.

Growth: define your individual growth path with the help of our feedback cycle, leadership workshops, book club, or lunch & learns

Vacation: up to 30 vacation days per year, depending on length of service. In addition, we give away up to 10 additional vacation days per year in cool campaigns, e.g., advent calendar or health challenges

Family & Career: we pay you 5 additional child sick days per year when your child needs you

Company Pension Scheme: with up to 20% employer contribution

Focus on the essentials, we'll take care of the rest: we offer you a discount for your own domestic help via Helpling.de

If this role sounds like you, then send us your application documents, including your availability and proof of current enrollment.

We would like to encourage you to apply even if you do not yet meet 100% of our expectations listed above. For us, your personality and motivation are just as important as your professional qualifications.

We welcome applicants from all backgrounds, regardless of gender identity, sexual orientation, religion, ethnicity, national origin, migration history, marital status, age, or disability.

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