Senior Software Engineer - Customer Experience Platform at Hopper

About the teamThe Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.We build and operate the systems that enable fast, high-quality support at scale, including:Customer self-serve experiences within the Hopper app and partner-integrated flowsInternal agent platforms that enable efficient,…

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