Enablement Delivery Specialist at Mongodb

<p>The Enablement Delivery Specialist is a pivotal execution-focused role within the GTM Enablement organization, responsible for the end-to-end orchestration of world-class training experiences.  Reporting to the Manager of Delivery, this role ensures that every training event, from foundational bootcamps to advanced skill-building workshops, is delivered with the logistical precision and professional excellence required to drive field performance.</p> <p>You will act as the "Producer" and "Emcee" for our regular and ad-hoc in-person and virtual events, serving as the connective tissue between strategic program design and field-facing execution. </p> <p>Based in our Dublin International Headquarters, you will thrive in a high-growth environment that values intellectual honesty, radical accountability, and a "team first" mindset. </p> <p>Success in this role means moving beyond simple event planning and facilitation to become a trusted partner who enhances the learner experience and provides critical insights for continuous enablement improvement.</p> <p>We are looking to speak to candidates who are based in Singapore for our hybrid working model.</p> <h3>Responsibilities</h3> <p>Training Event Orchestration and Logistics</p> <ul> <li>End-to-End Management: Own the full logistical lifecycle for in-person training events, including venue selection, meeting room configuration, catering, and on-site technology</li> <li>Operational Precision: Ensure flawless accuracy in scheduling, invitations, reminders, and learner communications across all assigned sessions</li> <li>Execution Reliability: Execute assigned tasks within scope and on time using project management tools, maintaining high delivery reliability</li> <li>Stakeholder Coordination: Partner with Workplace and TRO teams to orchestrate seamless delivery, owning handoffs and vendor coordination with "radical follow-through</li> <li>Data Integrity: Maintain accurate program data (attendance, survey results) with zero critical errors, ensuring visibility for stakeholders</li> </ul> <p>Event Production and Emceeing</p> <ul> <li>Producer Role: Serve as the event "Producer" and "Emcee," ensuring smooth delivery and strong participant engagement throughout every session</li> <li>Platform Mastery: Operate core delivery platforms (Zoom, LMS, virtual classroom tools) with full proficiency, eliminating technical disruptions</li> <li>Content Delivery: Follow facilitation guides and scripts to deliver established content with consistent professional quality and tone</li> <li>Live Engagement: Manage live interactions, including polls, Q&A, and breakouts, while reading the audience and adjusting pacing based on real-time signals</li> <li>Facilitator Support: Act as the primary point of contact for facilitators and SMEs, ensuring they are set up for success and the environment is optimized for learning</li> </ul> <p>Feedback and Continuous Improvement</p> <ul> <li>Insight Gathering: Gather structured feedback from attendees after every session to measure program effectiveness and learner confidence</li> <li>Actionable Synthesis: Synthesize learner sentiment into actionable insights, providing content designers with specific observations on confusion or engagement drops</li> <li>Quality Cycle: Identify content improvement opportunities based on learner reactions and escalate them with specific proposed fixes</li> <li>Knowledge Management: Document delivery processes and issue resolutions in the team knowledge base to ensure work is person-independent</li> </ul> <h3>The Ideal Candidate</h3> <ul> <li>Experience: Minimum 2 years of experience in event management, ideally within a corporate or high-growth technology environment</li> <li>Training Background: Ideally 1 year of experience in training management or enablement delivery. Foundational knowledge of adult learning principles is a plus</li> <li>Stakeholder Management: Proven ability to communicate with precision and build trusted partnerships. You are known for professional poise and the ability to manage conflicting priorities</li> <li>Technical Proficiency: Full proficiency in operating delivery platforms (Zoom, LMS) and project management tools. Experience with Mac and Google Suite is preferred</li> <li>Organizational Rigor: Immaculate attention to detail with the ability to manage multiple concurrent workstreams without sacrificing quality</li> <li>Communication: Strong presentation and facilitation skills with the confidence to emcee fo

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