Lead Expert - Durham Southpoint at Peloton
- Company: Peloton
- Location: Durham, North Carolina
- Employment type: full-time
- Posted: 2026-09-01
<p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">ABOUT THE ROLE</span></strong></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">** This role will be eligible to participate in the monthly commission compensation plan **</span></strong></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 11pt; font-family: Arial, sans-serif;">As a Peloton Lead Expert, you are a full-time, top-performing sales professional and floor leader. Reporting to the Store Manager, you set the pace for the team in a high-energy, commission-driven environment. You excel at individual sales, lead generation, and CRM management, while also stepping up to coach peers in the Store Manager's absence. You act as the benchmark for excellence in the store, driving revenue while delivering a premium, high-touch Member experience.</span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">YOUR DAILY IMPACT AT PELOTON</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Consistently meet and exceed individual monthly sales targets and commission accelerators</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 11pt;">Contribute to essential daily operations, including inventory management, visual merchandising, and event setup</span></p> </li> </ul> <p style="margin-top: 12pt; margin-bottom: 12pt;"><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;">YOU BRING TO PELOTON</span></strong></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 12pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">2+ years of retail sales experience, ideally in a premium or commission-based environment with a history of exceeding targets</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Highly organized with experience managing a book of business and auditing leads within a CRM platform</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 12pt;&
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