Manager, Workplace Services at Roblox

Reporting to the Director, Facilities, the Workplace Services Manager will be responsible for a wide range of activities; office moves, daily facilities and workplace operations, event coordination, space planning, implementing a Facility Management System and other logistical needs. We are looking for someone with exceptional leadership, customer-service, and facilities expertise. Our goal is to provide a great workplace experience where all Robloxians can operate efficiently and effectively in a clean, safe and fun environment.

Role is based in San Mateo, CA from Monday through Friday

You Will:

• Manage the daily operations of our San Mateo offices
• Develop and implement a hospitality-oriented, forward-thinking, data-driven workplace strategy focused on cultivating success across Roblox
• Proficient Management in Space Planning for Roblox HQ, including small satellite offices.
• Handle hospitality and service operations for our employees (cafe, coffee bar, events..)
• Work hand in hand with Exec Admins and support staff.
• Supervise employees (and/or subcontractors/outside vendors) involved in building/facilities activities like cleaning, event planning, ergonomics, space utilization and strategy, and office supplies
• Guide, coach and educate team for increased efficiencies & growth
• Effectively leverage data and analytic capabilities to help manage daily operations and operate strategically for future growth and consistency across the organization
• Engage and collaborate with internal stakeholders (e.g. IT, People Operations, etc) and external vendors to ensure alignment, updating occupancy reports, and onboarding/offboarding protocols
• Establish, supervise execute plans on space planning, seat assignments (moves, adds, and changes) to optimize space utilization and business needs
• Manage ergonomics
• Offsite parking
• Oversee the implementation and daily operation of Facilities Management System
• Handle administrative functions including tracking of all expenses, PO creation and monitoring, ordering and maintaining supplies and preparing reports on activities
• Coordinate and deliver world-class events with various employee groups to schedule, facilitate and plan employee events such as Roblox Week, Hack Week, happy hour, special holiday events and intern events during the summer
• Assist Safety Team with activities such as coordinating fire drills, emergency procedures, etc. also enforcing safety rules
• Develop and deliver Process and Procedure standards for office improvements in workflow, physical operations, and vendor protocols
• Take ownership and be flexible to ensure the success of the overall facilities team and ensure we are creating a workplace where employees are engaged and productive
• Proactively build and manage relationships internally and with external vendors (e.g. property management)
• Duties may require work during evenings and weekend
• 24/7 rotating on call schedule

You Have:

• Minimum 10+ years of experience in workplace or corporate facilities environment
• Minimum 7+ years of experience leading teams of people&l

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