Staff Product Designer at Scaleai

<p class="font-claude-response-body break-words whitespace-normal">Scale is hiring a Senior/Staff Product Designer to lead product design for Scale's Public Sector business unit.</p> <p class="font-claude-response-body break-words whitespace-normal">The mission of Scale's Public Sector team is to bring AI-powered decision support directly to government and defense customers - deploying trusted, mission-critical tools in the field, not just building internal software. This role will own the end-to-end design of one of our core mission workflows: planning (synthesizing information for senior decision-makers), operations (surfacing high-signal alerts from complex data streams), or analytical (research and reporting tools) - partnering with product from day one to shape ambiguous, high-stakes problems into deployable customer-facing experiences.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a forward-deployed role: you'll work directly and regularly on-site with government and defense customers, representing design in the room and building the trust needed to get stakeholder buy-in without a manager present.</p> <p class="font-claude-response-body break-words whitespace-normal"><strong>Responsibilities</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Own end-to-end design - from ambiguous, undefined requirements through wireframes, high-fidelity mockups, and interactive prototypes - for a customer-facing government/defense product experience.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner directly with Product as a peer from the earliest stages of a project, not just at handoff.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Work forward-deployed, on-site with customers, building direct relationships and confidently socializing design decisions with stakeholders.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Design for complex, data-dense workflows: dashboards, mapping interfaces, alerting systems, and analytical reporting tools.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Work directly in code alongside engineers, going beyond static mockups to help build and refine the shipped experience.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Contribute design assets and interaction patterns back to the broader platform, not just the account or project you're staffed on.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Help calibrate and grow the design team by participating in portfolio reviews and interviews as we scale this function.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Navigate high ambiguity - customer requirements are often not clean or fully defined, and you'll need to help define them.</li> </ul> <p class="font-claude-response-body break-words whitespace-normal"><strong>Qualifications</strong></p> <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"> <li class="font-claude-response-body whitespace-normal break-words pl-2">10–15 years of experience across a range of design settings and problem types.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience owning end-to-end B2B or enterprise product experiences at a senior/staff level.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Comfortable working with high ambiguity and evolving requirements, typical of early-stage government/enterprise engagements.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience designing complex workflow UI, dashboards, or data-heavy/mapping interfaces.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Strong client-facing presence - confident presenting to and winning over senior stakeholders in person.</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Working understanding of front-end development and how to hand

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