Senior Staff Software Engineer, Interop at Zocdoc

Our Mission

You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.

We’re here to give power to the patient.

For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.

Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.

Fixing healthcare starts with fixing access to it. And we're still just getting started.

*Please note, we are open to remote candidates for this role.

Your Impact on our Mission

As a Senior Staff Software Engineer in the Interoperability group, you will unlock the full potential of our integrations with 170+ EHRs. These integrations enable Zocdoc to pull real-time availability, write back bookings to trigger practice workflows, and exchange appointment data – insurance cards, medical history, and intake forms – between patients and providers. Your leadership will expand their impact across our entire product ecosystem.

Our platform is at an inflection point. New product lines require us to move from eventually-consistent syncs to tighter, fail-fast integrations – a major rearchitecture that you will lead. EHR systems also hold valuable data we've only begun to tap: insurance credentialing, provider onboarding signals, patient LTV and more. You will shape both the technical strategy and contribute to the product vision for how we leverage this data.

You will develop clear abstractions that let other engineering teams leverage our integration capabilities without understanding the inner workings of individual EHRs. You'll bring order to immense complexity and translate it into simple, powerful interfaces.

You will partner with senior product, engineering, and business leaders to define strategic priorities and influence architectural decisions across multiple teams. You will mentor engineers, guide teams through ambiguity, and establish best practices that improve reliability and scalability across our integration stack.

You’ll enjoy this role if you are…

• Inspired by the opportunity to positively impact the healthcare experience for millions of customers and providers.
• Passionate about building highly scalable platforms with the latest technologies, and excited about developing new and innovative products.
• A visionary product-driven leader with a relentless focus on customer needs, and excited to partner closely with cross functional teams leading strategic projects from early ideation through successful launch and iteration.
• Energized by complexity – you see 170+ different integration partners not as chaos but as a puzzle to solve through smart abstractions and clear interfaces
• A fervent champion of engineering fundamentals that enjoys driving adoption of best practices in code health, testing, and maintainability across organizations and teams.
• A proven leader who mentors and grows teams, cultivates innovation and drives cross-collaboration across multiple teams.
• Hands-on and lead by example, shipping code alongside your team, not just from the whiteboard.
• A believer that diverse and inclusive teams and cultures are non-negotiable.
• An entrepreneur with strong ownership who can thrive in an ambiguous and fast changing environment

Your day to day is…

• Taking ultimate technical ownership of Zocdoc’s interoperability technical strategy
• Building solutions that scale to serve Zocdoc’s largest, most complex customers.
• Driving the rearchitecture of our sync framework to support real-time, fail-fast integration patterns
• Designing abstractions that hide EHR-specific complexity and expose clean, consistent capabilities to product teams
• Analyzing and decomposing complex product challenges to drive sound design decisions
• Working hands-on with your team and shipping production code using C#, AWS technologies, React to millions of users autonomously
• Collaborating with our agile team of dedicated and brilliant engineers, product managers, and designers
• Upleveling the interop engineering team through coaching, code reviews, and establishing patterns that the team can follow
• Continuously improving our ability to deliver quality solutions through evolving engineering processes, building technical capabilities and driving strategic investments in our platforms.

You’ll be successful in this role if you have…

• Successfully architected and shipped high-impact, complex, solutions and frameworks, with experience working across multiple areas of the technology stack and complex system integrations.
• Experience building platforms or frameworks that abstract complexity for other engineering teams – you know how to design APIs and interfaces that are a joy to use.
• Demonstrated history of solid and well rounded system design and architectural leadership skills
• A product mindset – you think beyond the technical implementation to how capabilities translate into customer value.
• Improved developer productivity, efficiency and velocity by setting up and evangelizing best practices for coding, testing, deployment, observability and developer tooling.
• Successfully mentored other engineers in the past and have encouraged your peers to use engineering best practices
• Been an outstanding and persuasive communicator capable of delving into technical project details and facilitating technical discussions while also being adept at presenting solutions at an appropriate level of abstraction for a diverse cross-functional audience, including non-technical stakeholders.
• A growth mindset and inspire excellence, acting as a multiplier for your team and the broader engineering organization.
• Experience successfully working with a distributed workforce preferred.
• 10+ years of significant expertise in backend development. Strong understanding of OO Fundamentals. Experience within AWS environments and a high emphasis on testing is a plus

About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values . Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.

Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone , we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.

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